Shipping & Delivery

For emergency support, please WhatsApp us at 060 6999 888 

You can also Email to service@big5cookware.co.za for help.

FREE DELIVERY in South Africa for order over R800. (Terms and Conditions apply)

Due to the expensive shipping cost in South Africa, if your order was delivered and become less than R800 after you return part or whole of the order, please understand we will charge at least R99 as sent out shipping cost. 

 

FREE SHIPPING for orders over R800 in South Africa. 
For order in South Africa less than R800, we apply a R99 standard shipping charge. 

Partnered with Bob Go https://www.bobgo.co.za/ (formerly uAfrica) to deliver everywhere in South Africa! 

When you place the order, please make sure your mobile number, email address, delivery address are all correct. If unfulfillment of the order is caused due to clients providing wrong contact information, the client will be responsible for all possible extra costs. And if customer requests for an order cancellation after order fulfillment failure which are caused by the wrong providing contact details, we will deduct 7% form total order amount as process fee, or customers can choose full order amount equivalent vouchers for future orders. 

Return Shipping Cost Notice

Due to the expensive express delivery costs in South Africa, please kindly note we do not provide free return services. If you decide to return the goods for reasons other than quality problems, please note we will charge both the send out shipping charge and the return shipping charge from your refund.

If you need any help, please contact us freely, 

Email service@big5cookware.co.za

WhatsApp: 060 6999 888

Call/WhatsApp Ms. Olga (081 410 8194)

Call/WhatsApp Ms. Angelina (068 399 2032)

Thank you.