Lay-by Flow


Step 1

Customer place the order in Big5 Cookware Factory Shop and choose 'lay-by' as the payment method when checkout.


Step 2

First payment - We require at least 30% deposit for the first payment.


Step 3

Big5 team will lock the lay-by stock.


Step 4

Customer needs to complete the remaining balance within 90 days from the date of lay-by.


Step 5

Courier will deliver the order to the customer.