Premier Quality Color Enamel Mug 8cm Gray Decorated

Name: Premier Quality Color Enamel Mug 8cm Gray Decorated
Brand: Big5 Cookware Factory Shop
SKU: 253085.gray
Price: 59.0 ZAR
Availability: InStock
Rating: 5.0 (2 reviews)

Description

Direct from SA biggest cookware manufacture, value for money!

Magnificent color design is crafted from enamel on steel, so you can cook and serve in each versatile enamel cookware piece
Easy to clean
Enamelware dishes are oven and dishwasher safe (Do not microwave)

Specification

(*Datas are measured manually, please understand that they may differ from the actual sizes)

Since our enamel products are all handmade, please understand they may have the following conditions but none of them will affect the use of the products.

Black spots may be formed if small dust is encountered during the firing process in the kiln.
Small scratches may also appear on the surface.
The flower printings may not align perfectlly as they are all handmade processed.
Black spots will form in the contact point when the enamel product is hung and sent to the kiln for firing.

Reviews

Shipping & Delivery

South Africa: free shipping on orders R800 or more; R99 standard shipping below R800. Non-metro free shipping is counter-to-counter. Exceptions may apply; final delivery options and charges for your order are shown at checkout. Delivery handled by Bob Go (formerly uAfrica).

How does delivery work?

Threshold: South Africa: free shipping on orders R800 or more; R99 standard shipping below R800. Non-metro free shipping is counter-to-counter. Exceptions may apply; final delivery options and charges for your order are shown at checkout.
Coverage: All 9 South African provinces. Major metros (Johannesburg, Cape Town, Durban, Pretoria, Bloemfontein, Port Elizabeth, East London, Polokwane) typically 2–3 working days. Smaller towns and rural addresses 3–7 working days.
Tracking: Every order receives a tracking link by email and SMS once dispatched.
Logistics partner: Bob Go (formerly uAfrica).

Order accuracy

Please make sure your mobile number, email address, and delivery address are all correct at checkout. If delivery fails because of incorrect contact information provided by the customer, the customer is responsible for any extra costs incurred.

If an order is cancelled after a failed delivery caused by incorrect customer details, we deduct 7% from the total order amount as a processing fee, or the customer can choose a full-value voucher for future orders.

Returns & return shipping

Due to the cost of express delivery in South Africa, we do not provide free return shipping. If you decide to return goods, both the original send-out and the return shipping charges are deducted from the refund. For details see our return and refund policy.

For an order that originally qualified for free shipping but drops below the R 800 threshold after partial return, a flat R 99 will be applied as the original send-out cost.

Frequently Asked Questions

Does Big5 Cookware deliver across South Africa?

Delivery is available across South Africa via our logistics partner Bob Go (formerly uAfrica). South Africa: free shipping on orders R800 or more; R99 standard shipping below R800. Non-metro free shipping is counter-to-counter. Exceptions may apply; final delivery options and charges for your order are shown at checkout.

How long does delivery take?

Major metros (Johannesburg, Cape Town, Durban, Pretoria, Bloemfontein, Port Elizabeth, East London, Polokwane) typically receive orders within 2–3 working days. Smaller towns and rural addresses take 3–7 working days.

How do I track my order?

Every order receives a tracking link by email and SMS once dispatched from our Thaba Nchu factory. You can also visit our order tracking page at any time.

What's the free shipping threshold?

Do you deliver outside South Africa?

Yes, we export across the African continent. For international and wholesale enquiries please email supplier@big5cookware.co.za or WhatsApp +27 60 6999 888.

What happens if my parcel doesn't arrive or arrives damaged?

Contact us within 7 days at service@big5cookware.co.za or WhatsApp +27 60 6999 888 and we will arrange a replacement or refund.

Contact

For emergency support please WhatsApp us at +27 60 6999 888 (message only). You can also email service@big5cookware.co.za for help.